Good Customer Service Starts With Your Company’s Culture

By Bill Green When people talk about customer service, what usually comes to mind is the experience most of us can relate to: waiting 17 minutes on a helpline waiting for someone to pick up. But customer service isn't exclusive to these types of massive companies. In fact, customer service, by definition, is something that... Continue Reading →

The Power of Gratitude

By Trevor Oldham The word gratitude has been tossed around, but do you know exactly what it means or how to implement it into your life? Someone has probably told you in your life, “Express more gratitude.” Well, that sounds like a great idea, but if you don’t know what gratitude is, how can you... Continue Reading →

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